Modify your way of working and do more with less

Surviving and thriving as a small business can be a lot like a boxing match that repeats all too frequently. Challenges in your environment, with your partners, and the people supporting your services can lead to a myriad of decisions that must be made in order to survive and grow. This experience report will share the challenges and knowledge gained when TriTech Enterprise Systems Inc. was using the Kanban Method decided not to rehire existing positions while continuing to provide the same level of service to its internal and external customers. I’ll discuss how we used the Kanban Cadences to give us a “wake up” call and how we modified our way of working when necessary in order to continue sustaining delivery of sales, finance, and people related services.

You’ll walk away with a good appreciation for how to use the Kanban Method to operate a business through a set of changing and challenging circumstances. • You’ll learn how using the Kanban Cadences are great moments to behave like “Grown-ups having grown up conversations”. • You’ll gain a better understanding that you’ve got more capability than you realize. • You’ll learn how to test assumptions of quality. • You’ll find an objective and thoughtful approach to discussing company performance.