Build excitement for your Kanban initiative with the power of internal coaching
Anyone who has undertaken the challenge of introducing change within an organization will have undoubtedly experienced resistance to the extent that you may tempted to think and even say aloud out of frustration “We just need executive support for [insert change initiative here] and everyone will do it.” Unfortunately, the reality is that top-down executive mandates for organizational change are ineffective at best, and more often creates the exact opposite of the intended effect by embedding fake and brittle adoption of new behaviors at scale that ultimately become indistinguishable from genuine and durable change.
In this Learning Lab session organizational coaches Adam Hsu and Gabe Abella from JPMorgan Chase will share their story and you will experience how to apply the evidence based Principles of Influence pioneered by Dr. Robert Cialdini that they use to effectively generate genuine demand for Kanban coaching services across the enterprise without resorting to wishing for and dreaming about executive mandates. More importantly, you will learn how to integrate the Principles of Influence with the Fit-For-Purpose framework and the Kanban Method through the use of techniques such as Market Segmentation Analysis, Service Design, and Demand Shaping.
