Achieve cultural transformation with better communication

As agents of change, we understand that meaningful, lasting transformation occurs in a safe, respectful context. An important component of such an environment is the ability to connect and communicate in a way that supports innovation. In this session, you will learn how generous listening is a major contributor in creating that environment. By transforming the quality of listening from ‘competitive verbal jousting’ to ‘listening with a willingness to be changed’, we can as individuals contribute at a high level to creating the climate needed to support a culture of Continuous Improvement.