Kanban Maturity Model outside IT

The Kanban Maturity Model has many uses, one significant benefit is the structured guidance it provides for coaches and practitioners to assess the needs of their organization and select the best choice for experimenting with improvement. Not only are the ‘steps’ for evolving and maturing a general practice laid out, the model includes a description of the kind of results you should see once successful adoption is reinforced.

In this final workshop participants will be presented with three case studies from organizations that have begun their evolutionary journey toward fitness for purpose.

  • Public Sector - Intake and Document Production
  • Sales and Book Publishing
  • Industrial organization approaching ML4

Each case is presented by someone involved.

We will review the starting condition of the organization, then hear from the practitioners and coaches what they did, and they’ll tell us the results and current situation.

The participants will then use a simplified KMM worksheet to help themselves identify recommended next actions to take, or next specific practice to implement. We will present the conclusions from our discussions to each other.

Melinda Solomon

Melinda Solomon, AKT, is the president and co-founder of Middlegrass Consulting. She is a training professional who has created educational programs catering to diverse international audiences in a variety of industries including pharmaceuticals, biotech, and government. She has worked with organizational transformations to implement lean principles and agile methodologies in highly regulated environments. She has designed and delivered training in more than 30 countries in support of dozens of federal agencies.She has led the USCIS Agile Training Program for 6 years, is director of Agile on the Weekend training consortium and has taught Agile classes to over 4000 students. She specializes in communicating about responsible Agile transformation. She holds a Master’s Degree in International Education from University of Massachusetts, and is a CSM, PMP, Accredited Kanban Trainer, and was a Fulbright Fellow for the US State Department.

Andrew Kim

Pea Carter

Teodora Bozheva

Teodora Bozheva is a Kanban coach, helping organizations to improve their agility and meet their customers’ changing expectations in a sustainable manner. She enjoys working with companies who want to see better business outcomes and happier workers as a result of their improvement effort. Since May 2018 Teodora has been leading a group of Kanban coaches who use KMM as a guiding tool in their work with their clients.
Teodora is an Accredited Kanban Trainer and Kanban Coaching Professional. She is a co-author of the Kanban Maturity Model book.

Amit Kaulagekar

Amit Kaulagekar, KCP, AKT, has 18 years of experience in the financial industry, and 16 years in software quality and service improvement. His expertise spans across multiple areas like Project Management, Service Management, LEAN, Six Sigma, BPM, CMMI, Metrics, Defect Prevention and Training. He has held consulting engagements in US, Europe, Africa and Asia Pacific and enabled customer to achieve set business goals. His consulting & advisory services required him to work closely with business leadership teams, managers, operation teams and 3rd party vendors.Amit has been working with SunGard (now FIS) for the past 7 years and helped various Business Units to enable and improve their product quality, service quality and customer engagements. He specializes in Lean, Kanban, Agile Scrum, Six Sigma, ITIL, Project and Program Management, CMMI, CMM, BPM and ISO.